Guides, and the reasoning behind.
Practical guides on what we work on every day: management software, field operations, data integration, web performance. And how we reason before we build. Few things, said concretely.
Vendor lock-in: who owns your data when you switch management systems
Vendor lock-in: what it means to get stuck in a management system, and the checklist of questions to ask the vendor before signing so you don't lose data and code.
Job photos on WhatsApp: why they expose you
Photos of field jobs end up on WhatsApp and get lost. Why a consumer chat is the wrong place for evidence and for client data, and what to use instead.
The service report as proof: what it must contain
What turns a service report into proof instead of a scrap of paper: the elements it needs to stand up to a dispute, and why the client's signature alone is not enough.
Why management software projects fail in SMEs
Management software projects rarely fail because of the code: they fail on unmapped processes, dirty data and misaligned expectations. What to do first.
Digitizing field operations: where to start
Field teams and jobs managed through phone calls, paper and scattered spreadsheets? How to digitize field operations into a single flow, without a revolution.
Field service management software: what it is and how to choose it
What field service management software is, what it must do for an SME, and how to choose between a ready-made platform and a custom solution.
Data integration: how to make your CRM and ERP talk
A CRM and an ERP that do not talk to each other mean double data entry and errors. How API-based data integration works, what it really takes, and when custom makes sense.
How much management software costs for an SME
How much does management software built on your process cost? What drives the price, how to read an honest quote, the comparison with fees, and digitization incentives.
Don't want to wait for an article?
If you have a process to put in order, let's talk about it directly.